Subsistence

Apply to Kela for basic social assistance, and to municipal social services for supplementary and preventive social assistance

Up to now, customers have applied to their own municipalities for basic social assistance, but as of January 1, 2017, Kela will be responsible for basic social assistance.

Basic social assistance is a last-resort form of financial assistance. It can be granted to a person or family whose income and assets are not enough for necessary everyday expenses.

Before applying for basic social assistance, contact Kela to find out whether you might be entitled to other, primary income or benefits such as unemployment security and housing allowance. Social assistance is a last-resort benefit.

Apply to municipal social services for supplementary and preventive social assistance

If you have such specific expenses for which you cannot get basic social assistance, you can apply to the city’s social services for discretionary supplementary or preventive social assistance.

Social assistance is a last-resort benefit. Before applying for basic social assistance, contact Kela to find out whether you might be entitled to other, primary income or benefits such as unemployment security and housing allowance.

Read more on Kela’s website

What does supplementary and preventive social assistance entail

You can apply for discretionary supplementary and preventive social assistance in addition to basic social assistance.

1. Supplementary social assistance
Supplementary social assistance is granted for
- costs arising from various life situations, for which you cannot get basic social assistance (link to issues covered by basic social assistance)
- costs arising from your or your family’s specific needs or circumstances that are deemed necessary to ensure livelihood or to promote your independent coping (necessary furniture for your first home, costs arising from the birth of a baby or from burying a relative).

2. Pereventive social assistance
As a customer of Social Work, you can apply for individual discretionary preventive social assistance. The assistance is based on discretion and the social-work plan that will be compiled together with the customer.
Preventive social assistance supports independent coping.

Application procedure in Vantaa

You can submit an online application for supplementary and preventive social assistance. You can also send the appendices online.

Or you can get an supplemantary social assistance application in socialstations, which are:
Vernissakatu service point, Vernissakatu 8 C, 01300 Vantaa
Koivukylä social center, Karsikkokuja 15, 01360 Vantaa
Myyrmäki social center, Jönsaksentie 4, 01600 Vantaa
Please, leave an application in Karsikkokuja 2 (2th floor).

You can ask about supplementary and preventive social assistance and about the status of your application, tel. 09 8392 1119 (Mon-Fri: 8.15–16).

New customers

If you are a new customer, you can ask for help by phone or make an appointment at a social center. A social advisor will chart your situation with you and refer you further to actual social services. Ask for advice during the phone consultation hours or make an appointment:
Phone consultation hours on Mon, Tue, Thurs and Fri: 9-11.
palvelutarve.perhepalvelut@vantaa.fi

The meetings will take place at the Social Work for Adults office, address: Karsikkokuja 8 C.

Current customers

If you are a current customer, you can ask for information by phone (09 8392 1119, Mon-Fri: 9–15) or make an appointment.
Social Work appointments, Mon-Fri: 8:15–16
Phone consultation hours
tel. 09 83 911
Mon: 12–13
Tue, Thurs, Fri: 9–10

Familiarize yourself with social accreditation

Social accreditation aims to prevent financial marginalization and over-indebtedness, as well as to promote a person's and his or her family's independent coping.

Social accreditation is meant for those who cannot get other reasonably-priced credit due to lacking guarantees or credit-default entry.

Read more about social accreditation.