Customer service - Land Use, Building and Environmental Department

One-stop planning and building services

The customer services of land use, building and environmental issues were combined on June 13, 2016, and now serve the public in Tikkurila, address: Kielotie 13, street level.

The new customer service premises have service points for Urban Planning, City Survey, Public Utility Services Centre, and Building Supervision. The aim of the reform is to offer residents as versatile and cost-effective expert one-stop service as possible.

The joint land use customer service handles issues related to planning, building permits, various street-area permits, real properties, maps, location data of underground pipelines, and city survey.

Opening hours and contact information

Kielotie 13, FI-01300 Vantaa
09 8392 2242

Mon-Thurs: 8:15-16:00
Fri and eves: 8:15-15:00

Residents are asked to primarily use the feedback form when giving feedback on street maintenance and cleaning, planning and building, as well as traffic and green areas.