Frequently asked questions

The job search process begins by registering as a jobseeker in the TE Services’ E-services (available in Finnish and Swedish), which you can log into with your online banking credentials. If you do not have valid online banking credentials, you can register in person at the TE Office. If you have previously been our client, you can also register by phone. The TE Services guide the clients of local government pilots on employment to the employment services of their home municipality.

If you forget to register as an unemployed jobseeker before the first day of unemployment, you can register even after the start of your unemployment or lay-off. Please note, however, that you can only receive unemployment benefit from the date of registration at the earliest.
 

If you are a client of the local government pilot in Vantaa and Kerava, you will be informed of it in person either by letter or through the E-services. If you register as unemployed jobseeker or make a change notification when your unemployment begins during the pilot, you will be informed through the E-services. 

The TE Office will transfer your client relationship to the Vantaa and Kerava employment services if you belong to the target group of the pilot. You belong to the client base of the Vantaa and Kerava employment services if you are

• an unemployed jobseeker who is not entitled to earnings-related unemployment benefit,
• under the age of 30, or
• a jobseeker whose mother tongue is not Finnish or Swedish.

You can find more information on the local government pilot on employment in Vantaa and Kerava here. 

You can register as an unemployed jobseeker in person at the TE Office. You will need to bring your passport and residence permit. If you are an EU citizen, bring your EU citizen’s registration certificate. If you have online banking credentials, you can register as a jobseeker on the TE Office’s website in the E-services (available in Finnish and Swedish).
 

Your personal coach is an employee designated to you. As a client of the local government pilot, you will receive a personal coach, and the two of you will agree on how and when you will be in contact. Your personal coach will help you examine your situation and guide you towards job search and employment. You can contact your personal coach by leaving a contact request through the TE Services’ E-services (available in Finnish and Swedish).

The Vantaa Skills Centre provides advice and guidance to immigrants living in Vantaa. The goal is to help clients find jobs or study places.

The Vantaa Skills Centre also supports immigrants in identifying their skills, finding employment and developing their professional skills. 

You can read more about the Vantaa Skills Centre here.

You can access the services through your personal coach or by contacting the employment services guidance.

TYP is the short name for the Multi-Sectoral Joint Service Enhancing Employability.

In the TYP service, you draw up a personal multi-sectoral plan together with your personal coach. If necessary, health and social advisors and Kela are also involved in the drawing up the plan.

To become a client of TYP, you need a referral from the TE Office, municipal social services, your personal coach or Kela. You are eligible to become a client of TYP if you need multi-sectoral joint services and have received labour market subsidy due to unemployment for at least 300 days, are age 25 or older and have been unemployed for a continuous period of 12 months, or are under the age of 25 and have been unemployed for a continuous period of 6 months.

A TYP client relationship usually lasts for two years, but it can end earlier if your situation is resolved. TYP is not a voluntary service – it requires a referral.

If you are selected as a client of TYP, a TYP employee will contact you as soon as possible. We will send you a letter inviting you to a multi-sectoral meeting. Under some circumstances, we may also call, but we will send invitations to mandatory appointments by post.
 

If you have any questions, you can contact the Vantaa and Kerava employment services by telephone or email. In addition, you can always visit the Tikkurila or Kerava Service Point. You can also call the national TE telephone service.

Ohjaamo’s advisory services are open to everyone under the age of 30, regardless of whether they are a jobseeker or not. Ohjaamo also helps in housing and financial issues, for example.

Because the local government pilot in Vantaa and Kerava is a joint project, clients from Kerava can also use the relevant services in Vantaa and Vantaa residents can use the services in Kerava. Please note that you cannot use the services in other pilot areas.

See our contact information here (available in Finnish and Swedish).