Skip to main content

Support menu

  • Customer service
  • Get involved
  • Services
  • Events
  • Contact
  • Suomeksi
  • På svenska

Languages

  • Suomeksi
  • På svenska

Menu

Current menu level items
  • Home
    • Latest news
      • Blogs
      • Information on the situation in Ukraine
        • Tietoa Vantaasta Ukrainasta saapuneille
      • Projects
      • Vantaa Channel
    • Regions and Districts
      • Aviapolis major region
        • Avia network
          • Avia-network's climate commitment
      • Hakunila major region
      • Kivistö major region
      • Koivukylä major region
      • Korso major region
      • Myyrmäki major region
      • Tikkurila major region
    • Housing and environment
      • Housing
        • Housing types in Vantaa
      • Animals
        • Dogs and outdoor activities
      • Urban planning
        • Land use planning
        • Streets and parks
      • Traffic and transport
        • Public transport
        • Parking
        • Vantaa Light Rail
      • Permits and announcements
      • Construction and plots
        • City Survey Services
        • Information on soil for builders
        • Plots and land areas
          • Commercial plots
          • Plots for single-family homes
          • Rental plots for single-family homes
      • Environment and nature
    • Education and Learning
      • Early Childhood Education
        • Applying for early childhood education
        • Starting
        • Child in Early Childhood Education
        • Wellbeing in early childhood education
        • Fees and Allowances
        • Customer support and assistance
      • Pre-primary Education
        • Bilingual pre-primary education
        • Pre-primary Education Enrollment
        • Preparatory Instruction
        • Child in Pre-primary Education
        • Development and Learning Support
        • Welfare Work in Pre-primary Education
        • From Pre-primary Education to School
      • Basic education
        • Enrollment in school
        • Studying in Basic education
        • Options in Basic education
        • Support for learning and schooling
        • Pupil welfare in basic education
        • After-school, club and hobby activities
      • General upper secondary education
        • General upper secondary education in Vantaa
        • Matriculation and school-leaving exams
        • Guidance counselling chat
      • Vocational education and training
        • Apprenticeship training
        • Vocational education in Vantaa
      • Higher education
    • City and the decision-making
      • Customer service
      • Economy and strategy
        • Budget
        • Grants
        • Procurements
        • Strategy
      • Get involved
        • Asukasosallisuus Vantaalla
        • Osallistu ja vaikuta selkokielellä
      • Vantaa information
        • Statistics and research
          • Open data
          • Statistical databases
          • Vantaa in brief
      • Vantaa of Innovations
        • Innovation competition

Support

Support menu

  • Customer service
  • Get involved
  • Services
  • Events
  • Contact
  • Home
  • Service group
  • Customer support and assistance
Back to front pageVantaaVantaan kaupungin logo

Service group: Customer support and assistance

Reform of Vantaa’s feedback system and system for applying for grants

News | 16.6.2022

The aim is to introduce the new Vantaa feedback and grant application system by the end of 2022.

Acting on behalf of another person (proxy) in social and health services

Content page

You are entitled to act as a proxy in social and health services, if you have a power of attorney given by a sovereign person, supervision of interests ordered to take care of the personal matters of another person, confirmed guardianship authority, or guardianship of a minor child.

Electronic reservation of residential activity facilities

Errandservice

Residential activity facilities are reserved via the Timmi reservation system.

Vantaa Info general guidance

Errandservice

Vantaa Info centres offer general guidance and support regarding the services of the City of Vantaa and its partners. We serve at the service points and remotely by telephone, email and chat. Please note exception in opening hours: Friday 24th June (Midsummer Eve) Vantaa Infos telephone lines and

Vantaa Info’s pricelist

Content page

Vantaa Info's service and product price list.

Vantaa Info

Service

Vantaa Info provides general information and support regarding the services of the City of Vantaa and its partners.

Digital support

Service

Digital support means support for the use of electronic services, online services and widely used applications.

Ukraine Help Center Vantaa to open in Koivukylä on April 11,  to help those fleeing from the war in Ukraine

News | 8.4.2022

Vantaa will open a help center serving people fleeing from the war in Ukraine on Monday, April 11. Ukraine Help Center Vantaa will operate on Koivukylä citizens' house premises at Hakopolku 2.

Basic information about the competition

Content page

Vantaa innovation competition—open to everybody—searches for urban innovations of all sizes. A sum total of €300 000 will be divided between the best ideas. The competition seeks solutions for everyday services, thriving city centers, and combating climate change.

Customer service and advice

Landing page

Vantaa serves in many ways in many channels when you need us.

Pagination

  • Current page 1
  • Page 2
  • Page 3
  • Go to next page
  • Go to last page
Back to top
Give us feedback opens in new window, links to another website

Info

Vantaa Info offers general service counseling related to the City of Vantaa. Vantaa Info's service points are located in Korso, Myyrmäki and Tikkurila.

Tel. +358 9 83911 

More information about Vantaa info and service times

Quick links

  • Contact information
  • Economy and strategy
  • Latest news
  • Vantaa information

See also

  • Business Vantaa opens in new window, links to another website
  • Service map opens in new window, links to another website
  • Vantaa adult education institute opens in new window, links to another website

Social media

  • Facebook opens in new window, links to another website
  • Instagram opens in new window, links to another website
  • LinkedIn opens in new window, links to another website
  • Twitter opens in new window, links to another website
  • Youtube opens in new window, links to another website
Back to front page

Footer menu

  • Feedback opens in new window, links to another website
  • Cookie settings
© City of Vantaa 2022