Service group: Customer support and assistance
Reform of Vantaa’s feedback system and system for applying for grants
The aim is to introduce the new Vantaa feedback and grant application system by the end of 2022.
Acting on behalf of another person (proxy) in social and health services
You are entitled to act as a proxy in social and health services, if you have a power of attorney given by a sovereign person, supervision of interests ordered to take care of the personal matters of another person, confirmed guardianship authority, or guardianship of a minor child.
Electronic reservation of residential activity facilities
Residential activity facilities are reserved via the Timmi reservation system.
Vantaa Info general guidance
Vantaa Info centres offer general guidance and support regarding the services of the City of Vantaa and its partners. We serve at the service points and remotely by telephone, email and chat. Please note exception in opening hours: Friday 24th June (Midsummer Eve) Vantaa Infos telephone lines and
Vantaa Info
Vantaa Info provides general information and support regarding the services of the City of Vantaa and its partners.
Digital support
Digital support means support for the use of electronic services, online services and widely used applications.
Ukraine Help Center Vantaa to open in Koivukylä on April 11, to help those fleeing from the war in Ukraine
Vantaa will open a help center serving people fleeing from the war in Ukraine on Monday, April 11. Ukraine Help Center Vantaa will operate on Koivukylä citizens' house premises at Hakopolku 2.
Basic information about the competition
Vantaa innovation competition—open to everybody—searches for urban innovations of all sizes. A sum total of €300 000 will be divided between the best ideas. The competition seeks solutions for everyday services, thriving city centers, and combating climate change.
Customer service and advice
Vantaa serves in many ways in many channels when you need us.