Service group: Customer support and assistance
This lists content related to customer service and assistance. The site may also contain other related content.
Digital support
Digital support means support for the use of electronic services, online services and widely used applications.
Ukraine Help Center Vantaa to open in Koivukylä on April 11, to help those fleeing from the war in Ukraine
Vantaa will open a help center serving people fleeing from the war in Ukraine on Monday, April 11. Ukraine Help Center Vantaa will operate on Koivukylä citizens' house premises at Hakopolku 2.
Basic information about the competition
Vantaa innovation competition—open to everybody—searches for urban innovations of all sizes. A sum total of €300 000 will be divided between the best ideas. The competition seeks solutions for everyday services, thriving city centers, and combating climate change.
Customer service and advice
Vantaa serves in many ways in many channels when you need us.
Contact information
The city's switchboard and advice service is available at Vantaa-info on 09 839 11. The Vantaa-info e-mail address is vantaa-info@vantaa.fi.
Billing and payments regarding early childhood education
Regarding customer payments and support, its reviews and other additional payment questions, you can contact the early childhood cares customer payment and billing service.
Processing of personal data in the context of accessibility monitoring of Vantaa’s online services
Processing of personal data in the accessibility monitoring of Vantaa's online services. In accordance with the EU General Data Protection Regulation, a person must be given information if his personal data is recorded in a personal register. Personal information includes, for example, name and
Wilma
Wilma is an electronic service which is a communication tool used between the schools and home. In Vantaa, Wilma is used both in basic education and high schools."
School transportation contact information
For more information about school transportation or regarding its payments, you can contact the school transportation information center.
VaSa service
You can fill in the application for early childhood education electronically in the VaSa service. Log in the VaSa service through Suomi.fi identification with the help of online banking identifiers, mobile ID or certificate card. Inquiries about using the VaSa service, for example, in case you