Changes and service overload in November

Our appointment service is overloaded.

In urgent cases, we serve by phone, tel. 09 8393 5300, Mon-Thurs: 7:30-15:00 and Fri: 7:30-14:00.

  • When you leve a call-back request, we will phone bck to you as soon as possible, at the latest within few days.

In non-urgent cases, we have limited services between November 11th - 22nd.

  • Non-urgent call-back service is closed or limited.
  • We kindly ask you to contact us after Nov. 22nd if your matter is not urgent.

We will adopt a new patient information system on November 16, 2019.

Our former online appointment system is no longer used. In connection of adopting the new patient information system, online transaction will on November 16 transfer to the new www.maisa.fi service.

There will be restrictions in the text-message reminders and text-message service -due to the change of the patient information system- until you have used our service for the first time after the adoption of the new system and granted permission to sending text messages through the online Maisa service.

  • Please, remember to update your own contact information, phone number and permission to send text messages through www.maisa.fi.

Access to treatment

Appointments for non-urgent examination will be offered based on individual need. All Vantaa dental clinics offer appointments.

Cancel Your Appointment

Please remember to cancel your appointment on the day before by 16:00, if you cannot come to the appointment. People aged 15 or over will be charged a fee of €50,80 for uncanceled appointments.

Cancel your appointment by phone, Mon-Thurs, 7:30-15:00, and Fri, 7:30-14:00, tel. 09 8393 5300.

Canceling appointments by text message will terminate as of November 16, after which you can cancel your appointment by calling 09 8393 5300 or by sending a message of the cancelation through the www.maisa.fi service:

  • The message shall include your name, date of birth, and time of the appointment to be canceled.