Canceling an appointment

Remember to cancel your appointment if you cannot come! If you fail to cancel the appointment, you will be charged €50.80.

Cancel your appointment at a health center
Cancel your appointment at a dental clinic
Cancel your appointment at a counseling bureau

This is how you can cancel your appointment at a health center

  • cancel the appointment through customer portal Maisa
  • send a text message to: 040 574 4555
  • enter your name, date of birth, the date and time of the appointment you want to cancel
  • cancel your appointment at the latest on the day of the appointment by 8:00.
  • You can also cancel an appointment by calling 09 839 50 000 on the day before your appointment by 16. 

This is how you can cancel your appointment at a dental clinic:

This is how you can cancel your appointment at a counseling bureau:

  • By calling the answering service, available around the clock, tel. 09 839 25900.
  • Cancel your appointment at the latest on the day before by 16:00.
  • Please state clearly the appointment-maker's name and date of birth, as well as where and when the appointment is.