Canceling an appointment

Remember to cancel your appointment if you cannot come! If you fail to cancel the appointment, you will be charged €50.80.

Cancel your appointment at a health center
Cancel your appointment at a dental clinic
Cancel your appointment at a counseling bureau

This is how you can cancel your appointment at a health center

  • cancel the appointment through customer portal Maisa
  • send a text message to: 040 574 4555
  • enter your name, date of birth, the date and time of the appointment you want to cancel
  • cancel your appointment at the latest on the day of the appointment by 8:00.
  • You can also cancel an appointment by calling 09 839 50 000 on the day before your appointment by 16. 

NOTE! From numbers above you can't cancel appointments for laboratory, dental clinic or x-ray.

This is how you can cancel your appointment at a dental clinic:

This is how you can cancel your appointment at a counseling bureau:

  • By calling the answering service, available around the clock, tel. 09 839 25900.
  • Cancel your appointment at the latest on the day before by 16:00.
  • Please state clearly the appointment-maker's name and date of birth, as well as where and when the appointment is.