Health center's phone service

NOTE! Health centers' phone service is busy.

Thursday Sep 19th and Friday Sep 20th you can't leave call-back requests.

From Monday to Wednesday Sep. 23th to Sep. 25th you can only leave call-back requests from 8:00 to 12:00.

Thursday Sep. 26th and Friday Sep 27th you can't leave call-back requests.

Health centers’ appointment number 09 839 50 000 will serve customers in all health-related matters. The service is open from 8 am to 4 pm on weekdays. You can leave a call-back request Mon-Fri at 8:00-14:00.

When you call, choose language: Finnish, Swedish or English. In addition, based on your matter, choose:

  • 1: if your matter is related to an appointment, fixed-term control, test results, medical report, renewal of prescription, or your case is not urgent. You can leave a call-back request. We try to reply to your call-back request as soon as possible: call-back requests regarding non-urgent cases may be postponed to the following weekdays.
  • 2: if your case is acute or if your symptoms have become worse. The call-back request is only possible if you choose 1.

More information about calling to the health centers here.

Koivukylä health center

Urgent cases

Did you fall ill suddenly? Patients with no personal doctor can freely choose the day clinic where they want to go to among all the health centers in Vantaa. View the health centers’ queue situation.

Urgent care on weekdays at Koivukylä health center:

  • Come to the health center between 8:00 and 16:00.
    • Report in the waiting room in lobby 1.
  • You can call the appointment service at 8:00-16:00, tel. 09 839 50000, or come to the health center without advance appointment.
  • In acute cases, please contact the health center already in the morning.
  • Health counseling in Vantaa is available on weekdays from 8:00 to 16:00, tel. 09 839 50000
Evenings, nights, or weekends or in case of acute and severe illnesses:
  • Seek help at the around-the-clock health center on-call service at Peijas hospital (Sairaalakatu 1, 01400 Vantaa), tel. 116 117

In case of an emergency, call 112.

On-call nurse without advance appointment

You can come to an appointment with an on-call nurse without an appointment in case of

  • acute wound, small accident,
  • patient with blood pressure and symptoms
  • suspected sexually transmitted disease
  • child's sickness certificate for guardians
  • need for short sickness absence: stomach flu, cold, diagnosed migraine

NOTE: Koivukylä health center does not take pharynx or urine samples. When required, contact the health center. The health center will give you a referral to HusLab.

Non-urgent cases

Would you like to book an appointment or inquire about your lab results?

Would you like to ask for advice?

  • Health counseling in Vantaa is available on weekdays from 8:00 to 16:00, tel. 09 839 50000

Ask a public-health nurse

  • Public-health nurses phone consultation hours are on weekdays from 8:00 to 16:00, tel. 09 839 50000

Public-health nurses advise on issues related to lifestyles, diabetes, mental health, blood pressure, and cholesterol. You can also make an appointment with a public-health nurse by calling the team phone numbers.

The deaf and the hearing impaired

Deaf and hearing-impaired Vantaa residents can make or cancel appointments by text messages. When making an appointment, a nurse may text questions clarifying the customer's situation.

  • Write your full name, identity number, and reason for appointment in your text message and send it to phone number 050 304 2777.

Problems with substance abuse?

You can ask a substance-abuse nurse about advice, if you are worried about your own or your relative's use of intoxicants. You can make an appointment with a substance-abuse nurse by phone from Monday to Friday: 8:00-12:00, tel. 09 839 37402.

Do you need a vaccination?

Vaccinations are given on Fridays from 8:00 to 9:00, no appointment required, at waiting area 4. Take a queue number at the waiting area. We give the most common vaccines (tetanus D, polio, MMR) as well as basic vaccines for travelers (bring your own vaccines with you). The prescriptions for voluntary vaccines will be given by a doctor.

Note! Only Tikkurila and Myyrmäki health centers provide yellow fever vaccination and anti-malarial drugs.

Measure your blood pressure

You can measure you blood pressure yourself at lobby 1 (to the right from the elevators).

Efflorescence reception

Transacting by queue number on Tuesdays from 14 to 15. You will find us in waiting room 4 on the 2nd floor.

You can come to the reception without advance appointment or referral. We assess individual skin changes, such as moles, not rashes or poxes. Koivukylä efflorescence reception serves residents in Koivukylä.