Health centers' phone service is busy

At the moment:

  • we can only answer urgent calls. If you need non-urgent care please contact us later.
  • you can leave a call-back request on weekdays between 8:00 and 12:00. Exceptionally, a call request cannot be submitted on September 29-30.
  • you can't make an appointment to a nurse through online service Maisa

We regret the situation.

Informing of the coronavirus test results and canceling the sampling appointment

If you have taken a coronavirus test, please wait for the health care service to contact you about the test results. If your test result is negative, you will be informed about it by text message. If the result is positive, we will call you.

If you have taken the coronavirus test somewhere else and want to cancel your sampling appointment, send a text message to 040 574 4555. Please note that even if your symptoms have lessened, it is good to go and have the test.

When you call the health center

Do you suspect coronavirus?

If you have only mild symptoms, you can make an appointment for the test yourself.
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Health centers’ appointment number 09 839 50 000 serves on weekdays from 8:00 to 16:00.

  • When you call, choose language: Finnish, Swedish or English.
  • Based on your matter:

Dial 1, if you suspect that you or a relative of yours has contracted the coronavirus.
Dial 2, in acute cases or if you need immediate care, In case of an emergency, call 112.
Dial 3, if you need to make an appointment, have a fixed control, ask about test results and medical reports, or renew a prescription.

  • The call-back-request option is available on Mon-Fri at 8:00-12:00.
  • We will call you back as soon as possible; in non-urgent cases, the call-back may take a few weekdays.

Fees

  • A local call charge or a mobile call charge will be applied to queueing.
  • The amount of the mobile call charge depends on the agreement you have made with your operator.

Do you suspect coronavirus?

If you have only mild symptoms, you can make an appointment for the test yourself.