Changes in Vantaa health centers’ phone numbers

Vantaa health centers’ phone services are being developed, and at the initial stage, new joint service numbers will be adopted.

Vantaan kaupungin Asukaslehti of January 12, 2018, erroneously said that the new numbers would be effective already as of January 16. The new numbers will, however, be adopted in stages.

“We are sorry about the wrong information about the dates. We decided to phase the adoption times, so that we would have time to carry out all the required training and tests, as well as to take the new phone system into use in a well-managed way,” says health services manager Ritva Tauriainen.

At the initial stage, on January 17, contraception and family planning clinics will take into use a new, joint phone number and on January 18 technical aids supply will take into use a new, joint phone number. Next, on January 30, are health centers’ new joint appointment service number, as well as new phone numbers for diabetes units, distribution point for medical supplies, and public-health nurses. A list of the new phone numbers and service hours is at the end of this press release.

“We decided to reform our phone numbers in order to make it easier for customers to contact Vantaa health centers. During the spring, we will continue to develop also our internal service processes,” adds Tauriainen.

A big change is the new appointment service number, effective as of January 30, that allows customers to make appointments at all the health centers in Vantaa. Earlier, each health center had numerous different numbers, but in the future, there will be only one, easy-to-remember appointment service number. By calling this number customers can select their own health center and team with number buttons.

Simultaneous with the phone-number changes, there will be changes in the announcements over the phone, and the call-back service will be expanded.

Health centers’ joint phone numbers

as of January 17

  • Contraception and family planning clinic on weekdays at 10:00-12:30, tel. 09 839 50030

as of January 18

  • Technical aids supply weekdays at 10:00-11:00, tel. 09 839 50040

as of January 30

  • Appointment service on weekdays at 8:00-12:00, tel. 09 839 50000
  • Health counseling on weekdays at 8:00-16:00, tel. 09 839 10023
  • Diabetes units on weekdays at 12:00-13:00, tel. 09 839 50010
  • Distribution point for medical supplies on weekdays at 12:00-13:00, tel. 09 839 50020

Public-health nurses' phone consultation hours on weekdays from 12:00 to 13:00

  • Hakunila public-health nurses, tel. 09 839 26557
  • Koivukylä public-health nurses, tel. 09 839 37439
  • Korso public-health nurses, tel. 09 839 50004
  • Länsimäki public-health nurses, tel. 09 839 31790
  • Martinlaakso public-health nurses, tel. 09 839 50002
  • Myyrmäki public-health nurses, tel. 09 839 35264
  • Tikkurila public-health nurses, tel. 09 839 50005
Published: 15.1.2018 
(modified: )