International House Helsinki moves and extends its services

International House Helsinki (IHH), offering services to international newcomers, will open its doors to new facilities on 3 April. Following the removal, IHH will offer more services.

From now on, IHH's office will be located in the new premises of the Helsinki Unit of the Local Register Office of Uusimaa at Lintulahdenkuja 2 in Sörnäinen. IHH is open on weekdays from 9 a.m. to 4 p.m.

The International House Helsinki services, which were launched in December 2017, registered more than 31,000 customer contacts in their first year of operation. Furthermore, almost an equal number of other customers were given advice.

- International House Helsinki plays an important role in advising international professionals coming to the area as well as the businesses and employers hiring them. Swift and extensive immigration and integration services are a significant factor that makes the Helsinki region more attractive and enhances our success in the ever-tougher international competition for the best experts and investments’, describes Marja-Leena Rinkineva, Helsinki’s Director of Economic Development.

With the establishment of IHH, the availability of services for immigrants in the Helsinki metropolitan area has improved and authority processes have become smoother.

- Thanks to the services, it has been faster and easier for newcomers to establish themselves and start working in the area. For instance, obtaining a personal identity code has been expedited by over two weeks. IHH issues a Finnish identity code to an employee and gives other initial advice and authority services quickly and without hassle with only one visit’, says Elina Nurmi, Project Manager at the Economic Development of the City Executive Office.

Customers satisfied with the services

IHH provides personal services to all international newcomers in the Helsinki metropolitan area. Furthermore, IHH serves companies and employers when it comes to questions concerning foreign labour force and the recruitment of it. The customers have been satisfied with the services offered.

- The most recent customer satisfaction survey proves that the services of International House Helsinki are seen as smooth and of a high quality. Special thanks have been given to the short waiting times. The services have also been applauded by the companies, whose international recruitments have been substantially simplified’, reveals Nurmi.

IHH provides the bulk of initial advice and authority services needed by immigrants, all under one roof. After the move, more services will be offered, as the Finnish Immigration Service and the City of Espoo join the IHH co-operation as new partners. The others taking part in IHH’s activities are the City of Helsinki, the Local Register Office of Uusimaa, the Finnish Tax Administration, Kela, the Uusimaa TE Office, the Finnish Centre for Pensions, the Helsinki Region Chamber of Commerce and the Central Organisation of Finnish Trade Unions SAK.

From now on, IHH customers can also obtain advice about the services of the City of Espoo and as EU citizens register their right of residence at the service point. For the registration of your right of residence, you can book an appointment at the web-site

Published: 4.4.2019 
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