Social Emergency and Crisis Center

Social Emergency and Crisis Center provides acute psychosocial help in shocking life situations around the clock. The customer him/herself, or his/her relative or friend can seek help. The services are free of charge.

  • Social Emergency and Crisis Center, tel. 09 8392 4005
  • We are available 24/7 throughout the year

Social emergencies

Contact us when:

  • a social emergency demands immediate action. For example, domestic violence, a caregiver's sudden illness, or a situation that threatens the safety of a child.
  • you submit a child welfare report outside office hours.

Crisis center

Contact us when:

  • you face an acute crisis situation, e.g., if you are subjected to violence; if your relative or friend dies; if you or a relative or a friend of yours falls sick; accidents
  • you face another sudden crisis

The aim of crisis help is to find solutions and resources for coping with a crisis situation. It is short-term help. After that, a person receiving crisis help is referred to follow-up care, if required.

Police social work

During office hours, the police department has a social worker, whose work focuses on minors suspected of having committed a crime and on cases of domestic violence.

Psychosocial support in catastrophes

The unit is continuously prepared for catastrophes and responsible for arranging psychosocial support in case of accidents and disasters.

  • Psycho-social support consists of psychological first-aid and acute social services.
  • Vantaa's Social Emergency and Crisis Center is authorized by the Ministry of Social Affairs and Health to provide nationwide psycho-social services.