Bulletin, April 19, 2021

Tikkurila health center's pipe repairs will last till August 2021. The pipe repairs will temporarily affect the health center’s room arrangements.

  • ONLY team 1 provides nurses’ services for the entire health center at 8:00-16:00.
  • The office of team 3 is open during office hours at 8:00-16:00, whereas the office of team 1 is open at 8:00-15:00.
  • The contraception and family planning clinic remains on the 3rd floor, but there are changes in the rooms.
  • Wound-care nurse's reception is in room 75, Gate A, main door, 3rd floor.
  • Audiometrist's reception is in room 401, Gate A, main door, 4th floor.
  • Service counselor’s reception is in room 403, Gate A, main door, 4th floor.
  • Physiotherapist's direct access is on physiotherapy premises, 1st floor.
  • The health center's diabetes nurses, diabetes doctor, depression nurse specialists and psychiatric nurses have receptions on the 4th floor, Gate A, main door.
  • The health center's Team 2 doctors have receptions on the 3rd floor, Gate A, main door, as of April 7. Follow the brown line on the floor.
  • Treatment is by appointment in room 63, Gate A, main door, 2nd floor.

We are sorry for any inconvenience caused by the repairs!

Think you may have the coronavirus?

If you have only mild symptoms, you can make an appointment for the test yourself. You will find more information on the service in the notification. Now the Coronabot service has been updated with the feature to book an appointment on behalf of someone else. A parent can book an appointment for their dependant under 16 years of age. If you wish to make an appointment with somebody else, please contact the coronavirus counseling telephone of Vantaa.

All health center services available by appointment

Because of the coronavirus situation, you can conduct business at a health center only by appointment. The centralized service telephone number +358 (0)9 839 50 000 will no longer be in use.

New telephone numbers starting on 15 December 2020

  • Hakunila and Länsimäki Health Centers +358 (0)9 839 35928
  • Korso and Koivukylä Health Centers +358 (0)9 839 35923
  • Martinlaakso Health Center +358 (0)9 839 35924
  • Myyrmäki Health Center +358 (0)9 839 35925
  • Tikkurila Health Center +358 (0)9 839 35926

Conducting non-urgent business during the coronavirus epidemic

  • Tell about your symptoms on the Click your symptoms service. We will contact you within two business days.
  • If you suspect a coronavirus infection and you only have light symptoms, you can make an appointment for taking a sample yourself through the Coronabot, or you can call the coronavirus counseling telephone, which is open from 8 am to 6 pm on weekdays and from 9 am to 4 pm on weekends on the number +358 (0)9 839 50070.
  • Service for the hearing impaired
  • For non-urgent matters (such as periodic check-ups, inquiries of medical results, medical reports, or renewal of a prescription), you can leave a callback request between 8 am and 12 noon at the telephone number of your own health center.
  • You can receive service in non-urgent matters from
    • Pharmacists (matters related to medication or renewal of prescriptions)
    • Public health nurses (Diabetes treated with tablets, astma, hypertension; or you want to make an appointment for memory testing, lifestyle guidance, or health screening of the unemployed)
    • Physical therapists (musculoskeletal disorders such as back, neck, knee, or shoulder pain),
    • Nurses and practical nurses in other matters (such as appointments for doctors and nurses, guidance and counseling)

Conducting urgent business during the coronavirus epidemic in other matters besides those related to coronavirus

Give us feedback on our renewed phone service

We have opened a new feedback channel, asiakaspalaute.puhelinpalvelut@vantaa.fi, through which Vantaa residents can send feedback on as well as ideas for developing health centers’ renewed phone service.

Through the feedback channel, you can give feedback on, for example, the functioning of the phone menus or call-back request. This provides us with real-time feedback on, among other things, how the menus function. The feedback you give us makes it possible for us to make changes in our operations.

We will not personally respond to the feedback given, and the feedback channel is not suitable for giving feedback on care-related issues.

The Martinlaakso Health Center functions as a coronavirus health center

  • The Martinlaakso Health Center treats patients suffering from respiratory tract symptoms.
  • If you suspect a coronavirus infection, call +358 (0)9 839 50070 (8 am-6 pm on weekdays and 9 am-4 pm on weekends)
  • An assessment of your need for treatment will be made on the phone and if necessary, an appointment will be made with a physician.
  • You can also tell about your symptoms in the internet service and you will receive instructions on what to do.
  • The Martinlaakso Health Center treats patients suffering from respiratory tract symptoms on the fourth floor. The fifth and sixth floors of the Martinlaakso Health Center serve in other matters only through appointments.

Conducting other business at the health centers

You cannot make appointments through Maisa for nurses or public health nurses, family planning nurses, or to the children’s emergency physician. (You can make an appointment with a psychiatric nurse and pharmacist.)

Children’s emergency after business hours

Under-16-year-old residents of Vantaa who become ill suddenly will primarily be treated 8:00 am – 4:00 pm at their own health center, and after 4 pm at the common Emergency Room of the New Children’s Hospital.

Children’s and young people’s treatment on weekdays 8 am – 4 pm at their own health center.

HUSLAB serves on the basis of appointments as of March 30

  • Make an appointment online: HUSLAB or call 09 471 86800 (Mon-Fri: 7:30–15:30).
  • Come to the laboratory only shortly before your appointment.
  • If at all possible, come alone without anybody accompanying you.
  • Queue numbers are still applied to emergency care patients and returning of samples.
  • These changes are made in order to ensure your safety

Frequently asked questions about coronavirus

THL's page contains questions and answers about the novel coronavirus. We are monitoring the situation and updating our answers to these questions as and when needed.

Tikkurila health center

Ask a public-health nurse

  • Public-health nurses' phone consultation hours from Monday to Friday from 8:00 to 16:00, call to the telephone number of your own health center.

Public-health nurses will help you with issues related to, among other things, lifestyles, diabetes, cholesterol, memory tests, and will give you laboratory test results. You can make an appointment with a public-health nurse during their phone consultation hours or you can make an online appointment.

The deaf and the hearing impaired

Deaf and hearing-impaired Vantaa residents can make or cancel appointments by text messages. When making an appointment, a nurse may text questions clarifying the customer's situation.

  • Write your full name, identity number and reason for the appointment in the text message. Send a text message to phone number 050 314 6326.

Rheumatism treatment

Personal doctors treat patients with rheumatism at the health center. Tikkurila and Myyrmäki health centers have rheumatism units. Personal doctors can consult the units' rheumatism specialists.

The Tikkurila rheumatism unit serves Central and North Vantaa, while the Myyrmäki unit serves West Vantaa. Contact the rheumatism unit through your own health center team. A doctor's referral is required for the rheumatism unit.

Do you need a vaccination?

Basic vaccinations are given at the nurses' appointments. You can make an appointment by calling the team numbers or you can make an online appointment.

In addition, Tikkurila health center has a vaccination reception for all Vantaa residents, which will also give you a yellow fever vaccination and a prescription for anti-malarial drugs.

Measure your blood pressure

You can measure your blood pressure yourself on the second floor of Tikkurila health center.