Vantaa Multilingual Guidance
Multilingual guidance helps and advises you in matters related to services provided by the city, organizations, and public authorities.
Introduction
…eling regardless of your own background, the reason for the move, or how long you have lived in Finland.
We provide counseling on, for example, the following matters:
- job-seeking and studying
- official services and understanding decisions
- filling out forms
- electronic services (digital services)
- moving to Vantaa and living in Vantaa
- hobbies and leisure time.
We serve in Myyrmäki, Tikkurila, over the phone, and by email. Check our service times on the Vantaa.fi website.
Our experts serve without an appointment in Finnish, Swedish, and English. Other service languages used by the experts (Estonian, Russian, Somali, Dari, Farsi, Albanian, Ukrainian, Italian, and Arabic) are available in varying degrees and by appointment. We can always provide telephone interpretation, too.
The aim of multilingual guidanve is to promote the integration of non-native speakers of Vantaa and to provide them with equal access to services and information. We support, advise, and guide independent transacting.
We provide counseling on, for example, the following matters:
- job-seeking and studying
- official services and understanding decisions
- filling out forms
- electronic services (digital services)
- moving to Vantaa and living in Vantaa
- hobbies and leisure time.
We serve in Myyrmäki, Tikkurila, over the phone, and by email. Check our service times on the Vantaa.fi website.
Our experts serve without an appointment in Finnish, Swedish, and English. Other service languages used by the experts (Estonian, Russian, Somali, Dari, Farsi, Albanian, Ukrainian, Italian, and Arabic) are available in varying degrees and by appointment. We can always provide telephone interpretation, too.
The aim of multilingual guidanve is to promote the integration of non-native speakers of Vantaa and to provide them with equal access to services and information. We support, advise, and guide independent transacting.
Contact Information, Service Hours, and Languages until December 31, 2025
Vantaa Multilingual Guidance is available:
- At Tikkurila (Vernissakatu 1, 4th floor): Mon–Thu 9:00–15:00 and Fri 10:00–15:00
- At Myyrmäki Vantaa Info (Paalutori 3, Vantaa, Myyrmäki House): Mon–Wed 9:00–15:00, Thu 12:00–17:00, and Fri 11:30–15:00
- At International House Helsinki (Lintulahdenkuja 2 D, 2nd floor, Helsinki): Tue–Wed 9:00–16:00
- By phone: 09 839 50930 (Mon–Thu 9:00–15:30 and Fri 10:00–15:30)
- By email: monikielinen.neuvonta@vantaa.fi
- You can book an appointment for multilingual guidance in Vantaa. Make a reservation on-site, by phone, or via email.
Tikkurila, Vantaa Employment and International customers Service Point (Vernissakatu 1, 4th floor)
| Monday | Tuesday | Wednesday | Thursday | Friday |
| 9:00–15:00 | 9:00–15:00 | 9:00–15:00 | 9:00–15:00 | 10:00–15:00 |
| Dari Farsi Russian Estonian Swedish English Finnish |
Dari Farsi Russian Ukrainian English Finnish |
Albanian Somali Italian English Finnish |
Arabic Russian Ukrainian English Finnish |
Arabic Estonian Swedish English Finnish |
Vantaa Info, Myyrmäki (Paalutori 3, Vantaa, Myyrmäki House)
| Monday | Tuesday | Wednesday | Thursday | Friday |
| 9:00–15:00 | 9:00–15:00 | 9:00–15:00 | 12:00–17:00 | 11:30–15:00 |
| Arabic Estonian Russian English Finnish |
Albanian Somali Italian English Finnish |
Dari Farsi Russian Ukrainian English Finnish |
Dari Farsi Russian Estonian Swedish English Finnish |
Albanian Somali Italian English Finnish |
International House Helsinki (Lintulahdenkuja 2 D, Helsinki, 2nd floor)
- Tuesday and Wednesday from 9:00 to 16:00: Russian, Estonian, Finnish, English
Contact information and service hours of multilingual guidance as of January 7, 2026
Multilingual guidance serves in Myyrmäki, Tikkurila, over the phone, and by email.
Multilingual counseling without appointment
- Myyrmäki Vantaa Info (address: Paalutori 3, Vantaa):
Monday, Wednesday at 9:00-15:00, and Friday at 10:00-15:00
- Tikkurila (address: Vernissakatu 1, 4th floor):
Monday, Wednesday at 9:00-15:00, and Friday at 10:00-15:00
The experts serve in Finnish, Swedish, and English. Other service languages are available to varying degrees. We can always provide telephone interpretation, too.
Counseling by appointment
- Myyrmäki Vantaa Info (address: Paalutori 3, Vantaa):
Tuesday at 9:00–15:00 and Thursday at 12:00-17:00
- Tikkurila (address: Vernissakatu 1, 4th floor):
Tuesday at 9:00–15:00 and Thursday at 11:00-15:00
The experts will serve by appointment in the following languages: Finnish, Swedish, English, Estonian, Russian, Somali, Dari, Farsi, Albanian, Ukrainian, Italian, and Arabic. When required, we will use an interpreter.
You can make an appointment:
- By visiting us on Monday, Wednesday, or Friday
- By calling 09 839 50930 (Mon-Wed at 9:00-15:30, Thurs 12:00-15:30, Fri 10:00-15:30)
- By sending an appointment request by email to: monikielinen.neuvonta@vantaa.fi.
- Remember to give us your phone number, so that we can contact you.
Phone and email
- Phone: Tel. 09 839 50930 (Mon-Wed at 9:00-15:30, Thurs 12:00-15:30, Fri 10:00-15:30)
- Email: monikielinen.neuvonta@vantaa.fi
Units
Service has 1 units in total