Vantaa Multilingual Guidance

Multilingual guidance helps and advises you in matters related to services provided by the city, organizations, and public authorities.

Introduction

Multilingual guidance guides and advises non-native speakers on everyday matters. The counseling service provides information about the Finnish service system, i.e., what kind of services there are in Finland and how these work. The counseling service is free of charge.

The guidance service is meant for all multilingual Vantaa residents. It is especially meant for all people that are in the initial stage of their integration, those that have only recently moved to Finland. You can come to couns
eling regardless of your own background, the reason for the move, or how long you have lived in Finland.

We provide counseling on, for example, the following matters:
- job-seeking and studying
- official services and understanding decisions
- filling out forms
- electronic services (digital services)
- moving to Vantaa and living in Vantaa
- hobbies and leisure time.

We serve in Myyrmäki, Tikkurila, over the phone, and by email. Check our service times on the Vantaa.fi website.

Our experts serve without an appointment in Finnish, Swedish, and English. Other service languages used by the experts (Estonian, Russian, Somali, Dari, Farsi, Albanian, Ukrainian, Italian, and Arabic) are available in varying degrees and by appointment. We can always provide telephone interpretation, too.

The aim of multilingual guidanve is to promote the integration of non-native speakers of Vantaa and to provide them with equal access to services and information. We support, advise, and guide independent transacting.

Contact information and service hours of multilingual guidance as of January 7, 2026

Multilingual guidance serves in Myyrmäki, Tikkurila, over the phone, and by email. 

On Mondays, Wednesdays, and Fridays, guidance is available without an appointment in Myyrmäki and Tikkurila. On these days, we provide services in Finnish, Swedish, and English. Other languages spoken by our experts are available on a varying basis. We use telephone interpretation services when necessary.

On Tuesdays and Thursdays, guidance is available by appointment only. By appointment, our experts provide services in the following languages: Albanian, Arabic, Dari, English, Farsi, Italian, Swedish, Somali, Finnish, Ukrainian, Russian, and Estonian. We use telephone interpretation services when necessary.

See the detailed service hours below.

Multilingual guidance in Tikkurila
(address: Vernissakatu 1, 4th floor):  

Monday
without an appointment

Tueday

by appointment only

Wednesday

without an appointment

Thursday

by appointment only

Friday

without an appointment

9:00–15:00

9:00–15:00

9:00–15:00

11:00–15:00

10:00–15:00

Multilingual guidance in Myyrmäki
(Myyrmäki House, address: Paalutori 3, Vantaa): 

Monday
without an appointment

Tueday

by appointment only

Wednesday

without an appointment

Thursday

by appointment only

Friday

without an appointment

9:00–15:00

9:00–15:00

9:00–15:00

12:00–17:00

10:00–15:00

You can make an appointment:

  • By visiting us on Monday, Wednesday, or Friday
  • By calling 09 839 50930 (Mon-Wed at 9:00-15:30, Thurs 12:00-15:30, Fri 10:00-15:30)
  • By sending an appointment request by email to: monikielinen.neuvonta@vantaa.fi
    • Remember to give us your phone number, so that we can contact you.

Phone and email

  • Phone: 09 839 50930 (Mon-Wed at 9:00-15:30, Thurs 12:00-15:30, Fri 10:00-15:30)
  • Email: monikielinen.neuvonta@vantaa.fi

Units

Service has 1 units in total