Housing advice
Introduction
Our housing advisors can help you, among other things, to apply for allowances and benefits related to housing, to search for a new housing unit, to solve housing-related financial problems, or if you are in danger of being evicted.
The purpose of housing counseling is to secure housing and to prevent homelessness. We strive to solve housing-related problems, both small and large.
What is your current situation?
Housing advisors will help you, for instance, in the following situations:
• searching for a new home and filling out housing applications
• applying for allowances and benefits related to housing
• disputes between lessees and lessors
• rent-payment problems or other financial problems related to housing
• problems with care of the apartment
• if you are in danger of being evicted.
When required, our housing advisors will refer you to the appropriate services.
Transacting with the housing advisors is always strictly confidential. Do not hesitate to contact us, let’s sort out the matter together!
Please note that housing advice does not have apartments to offer its customers. Moreover, housing advisors cannot impact the selection of tenants for VAV apartments. Furthermore, housing advisors do not work in social welfare and cannot grant financial assistance or services. You must apply Kela (The Social Insurance Institution of Finland) for basic social assistance, whereas you apply Vantaa and Kerava wellbeing services county for supplementary or preventive social assistance. In case of urgent housing crisis, you can ask the wellbeing services county's social services for help.
Do not hesitate to contact us!
You will reach us by email: asumisneuvonta@vantaa.fi, or by phone on Mon, Wed, and Fri, at: 9:00–15:00, tel. 09 839 50410. You can also leave a call-back request to our email, and we will call you as soon as possible, usually on the same day or on the following weekday.
You can make an appointment or come to one of our walk-in service points. We recommend to make an appointment in complex matters.
Housing counseling without an appointment serves as follows:
Koivukylä citizens' house
Mondays at 9–12
Hakopolku 2, 01360 Vantaa
Vantaa-Info, Tikkurila
Wednesdays at 9–12
Ratatie 11, 2nd floor (Dixi), 01300 Vantaa
Ohjaamo Vantaa (for young people 18-29 years)
Tuesdays at 12–16
Lummetie 2 b C, Nuorten monitoimitila Liito, Tikkurila, 01300 Vantaa
Ohjaamo's housing counseling is carried out in cooperation with PKS Nuorisoasunnot ry.
Myyrmäki
We serve in Myyrmäki by appointment only. Please make an appointment by phone on Mon, Wed, and Fri, at: 9:00–15:00, tel. 09 839 50410, or by email: asumisneuvonta@vantaa.fi.