Service group: Customer support & assistance

This lists content related to customer service and assistance. The site may also contain other related content.

Multilingual guidance service in Vantaa this autumn – new brochures available

News

The autumn service hours for Multilingual Guidance are valid from August 1, 2025, and the new service brochures are now available. The brochures have been created in all the service languages used in the guidance.

Processing of personal data from camera surveillance on city-managed properties

Content page

In accordance with the EU General Data Protection Regulation, a person must be informed if their personal data is recorded in a personal data register. Personal data include things such as the data subject’s name and address. The data subject must also be informed about the purpose of the processing

“Welcome Home” - Finland’s six largest cities invite recent arrivals to use integration services

News

The six largest cities of Finland have come together to create a warm-hearted campaign to encourage new international residents to use the cities’ many helpful services for newcomers. At the start of 2025, overall responsibility for the provision of statutory integration services was transferred

Support and help for everyday life

Landing page

Do you need support for your well-being or everyday situations? The city has support services such as lifestyle advice, digital support, support for young people and parents, and housing advice.

My working ability has deteriorated, or it has become more difficult for me to find employment

Content page

A deteriorated working ability or a difficult life situation can make finding employment challenging. We offer you services to promote your well-being and support your employment.

Vantaa Employment and International customers Services Contact Information

Content page

Here you will find the contact information for Vantaa Employment and International customers Services: service phone numbers, visiting addresses, email addresses and a link to Job Market Finland’s E-services. At the bottom of the page, you will also find a link to the City of Vantaa’s feedback

Reform of employment and integration services in Vantaa

Content page

Employment and integration services will be transferred from the state to municipalities on 1 January 2025. This will provide residents and businesses in Vantaa with new opportunities as the employment services are being merged with the education, well-being and economic services already offered by

Ambassador of Ukraine Olga Dibrova visited Tikkurila's library today with the mayor of Vantaa, Pekka Timonen

News

Ambassador of Ukraine Olga Dibrova visited Tikkurila's library today with Mayor Pekka Timonen and Deputy Mayor Riikka Åstrand. The event celebrated the donation of Ukrainian books to the capital region's library network.

Vantaa’s housing advisors help with problems related to housing

News

The purpose of the new housing counseling service is to prevent and solve problems related to housing.

Housing advice

Service

Vantaa city housing advice offers all city residents free support and advice in various housing dilemmas.

Koivukyla major region Myyrmäki major region Tikkurila major region