Service group: Customer support & assistance
This lists content related to customer service and assistance. The site may also contain other related content.
Vantaa’s housing advisors help with problems related to housing
The purpose of the new housing counseling service is to prevent and solve problems related to housing.
Housing advice
Vantaa city housing advice offers all city residents free support and advice in various housing dilemmas.
Registration for multilingual social orientation courses is open!
The Social Orientation course provides information about living and working in Finland. Courses are held in Estonian, English and Arabic.
Vantaa-info offers a wide range of services throughout the summer
Vantaa-info guides Vantaa residents on a wide range of city matters throughout the year. Advice and support for digital services is available by phone, chat and email, as well as at service points, of which Tikkurila and Myyrmäki are open throughout the summer. Whether you need help with your
Billing and payments regarding early childhood education
Regarding customer payments and support, its reviews and other additional payment questions, you can contact the early childhood cares customer payment and billing service.
Wilma application
Wilma is an electronic service which is a communication tool used between the schools and home. In Vantaa, Wilma is used both in basic education and high schools.
School transportation contact information
For more information about school transportation or regarding its payments, you can contact the school transportation information center.
VaSa service
You can fill in the application for early childhood education electronically in the VaSa service. Log in the VaSa service through Suomi.fi identification with the help of online banking identifiers, mobile ID or certificate card. Inquiries about using the VaSa service, for example, in case you
Early childhood education service counsellors
Vantaa also has several early childhood education service counsellors ("palveluohjaaja" in Finnish). A service counsellor presents the various early childhood education options for families and helps them apply for a place in early childhood education.
Vantaa Info general guidance
Vantaa Info centres offer general guidance and support regarding the services of the City of Vantaa and its partners. We serve at the service points and remotely by telephone, email and chat.