Service group: Customer support & assistance
This lists content related to customer service and assistance. The site may also contain other related content.
Housing advice
Vantaa city housing advice offers all city residents free support and advice in various housing dilemmas.
Billing and payments regarding early childhood education
Regarding customer payments and support, its reviews and other additional payment questions, you can contact the early childhood cares customer payment and billing service.
Wilma application
Wilma is an electronic service which is a communication tool used between the schools and home. In Vantaa, Wilma is used both in basic education and high schools.
School transportation contact information
For more information about school transportation or regarding its payments, you can contact the school transportation information center.
VaSa service
You can fill in the application for early childhood education electronically in the VaSa service. Log in the VaSa service through Suomi.fi identification with the help of online banking identifiers, mobile ID or certificate card. Inquiries about using the VaSa service, for example, in case you
Early childhood education service counsellors
Vantaa also has several early childhood education service counsellors ("palveluohjaaja" in Finnish). A service counsellor presents the various early childhood education options for families and helps them apply for a place in early childhood education.
Vantaa Info general guidance
Vantaa Info centres offer general guidance and support regarding the services of the City of Vantaa and its partners. We serve at the service points and remotely by telephone, email and chat.
Electronic reservation of residential activity facilities
Residential activity facilities are reserved via the Timmi reservation system.
Employment services advisory
At the employment services counselling, you can get guidance on job searching and studying.
Encounters at Vantaa’s multilingual guidance service
Let’s learn about Vantaa Multilingual Guidance together through customer experiences!