Service group: Customer support & assistance
This lists content related to customer service and assistance. The site may also contain other related content.
Prepare for power outages – familiarise yourself with preparedness recommendations and follow announcements
If electricity consumption is higher than production, this can lead to short, power outages. The greatest risk of electricity shortages is in December–March.
Processing of personal data in the context of accessibility monitoring of Vantaa’s online services
Processing of personal data in the accessibility monitoring of Vantaa's online services. In accordance with the EU General Data Protection Regulation, a person must be given information if his personal data is recorded in a personal register. Personal information includes, for example, name and
Vantaa Multilingual Guidance
Multilingual guidance helps and advises you in matters related to services provided by the city, organizations, and public authorities.
Cultural environment
Vantaa City Museum hires two researchers of built heritage and one archaeologist. You can ask them questions about protection and management of the cultural environment.
Reform of Vantaa’s feedback system and system for applying for grants
The aim is to introduce the new Vantaa feedback and grant application system by the end of 2022.
Vantaa Info
Vantaa-info offers general guidance about services provided by the City of Vantaa and other public authorities, as well as support for the use of online services.
Digital support
Digital support means support for the use of electronic services, online services and widely used applications.
Ukraine Help Center Vantaa to open in Koivukylä on April 11, to help those fleeing from the war in Ukraine
Vantaa will open a help center serving people fleeing from the war in Ukraine on Monday, April 11. Ukraine Help Center Vantaa will operate on Koivukylä citizens' house premises at Hakopolku 2.
Basic information about the competition
Vantaa innovation competition—open to everybody—searches for urban innovations of all sizes. A sum total of €300 000 will be divided between the best ideas. The competition seeks solutions for everyday services, thriving city centers, and combating climate change.