Health centers are normally open from Mondays to Fridays, from 8 to 16.
NOTE! Health centers' phone service is busy.
Thursday Sep 19th and Friday Sep 20th you can't leave call-back requests.
From Monday Sep. 23th to Wednesday Sep. 25th you can only leave call-back requests from 8:00 to 12:00.
Thursday Sep. 26th and Friday Sep 27th you can't leave call-back requests.
Direct calls will be answered from 8 to 16.
Health centers’ phone service, tel. 09 839 50 000 answers direct calls Mon-Fri at 8:00-16:00. You can leave a call-back request Mon-Fri at 8:00-14:00.
When you call, choose language: Finnish, Swedish or English. In addition, based on your matter, choose:
1: if your matter is related to an appointment, fixed-term control, test results, medical report, renewal of prescription, or your case is not urgent. You can leave a call-back request. We try to reply to your call-back request as soon as possible: call-back requests regarding non-urgent cases may be postponed to the following weekdays.
2: if your case is acute or if your symptoms have become worse. The call-back request is only possible if you choose 1.
More information about calling to the health centers here.
You can choose which day clinic to go to
Did you fall ill suddenly? Patients with no personal doctor can freely choose the day clinic where they want to go to among all the health centers in Vantaa.
In non-urgent cases, go to your own health center.
If you have a personal doctor, always go to your own health center (also in urgent cases).
If you are not a resident of Vantaa but have chosen a Vantaa health center and notified this in writing, continue to use only this original health center of your choice also in the future.
Health centers’ appointment number 09 839 50 000 will serve customers in all health-related matters from 8 to 16 on weekdays.
Health centers provide you with urgent medical care during office hours. In urgent cases, please contact your health center preferably early in the morning.
Health centers also provide non-urgent health care by doctors, nurses and public-health nurses. In non-urgent cases, go to your own health center.
In addition, health centers have various services by referral such as depression, substance-abuse and diabetes nurses' appointments, rehabilitation and therapy services, as well as birth control and family-planning counseling bureau. Furthermore, health centers provide hearing tests and sight tests, vaccinations, as well as medical supplies and technical aids.
If you need urgent health care outside office hours, or in case of acute and severe illnesses around the clock, contact Peijas Hospital, Sairaalakatu 1, 01400 Vantaa, tel. 116 117.
In case of an emergency, call the Emergency Response Centre on 112.
Transacting by the deaf and the hearing impaired
Deaf and hearing-impaired Vantaa residents can make or cancel appointments by text messages. When making an appointment, a nurse may text questions clarifying the customer's situation.
• Write your full name, identity number and reason for the appointment in the text message. Send the text message to phone number 040 574 4555.