Health centers are treated 1.3. - 5.3.2021 only urgent business. In urgent business, you can also leave a call-back request.
In addition, rehabilitation services provide only urgent services 8.3. - 30.4.2021.
Personnel will focus on the tasks required by the Covid-19 pandemic.
You must have a face mask to deal with Social and Health Services
The City of Vantaa requires you use a face mask in order to deal with Social and Health Services unless there is a health barrier to using a mask. It is also essential to take care of good hand and cough hygiene and social distancing.
Think you may have the coronavirus?
If you have only mild symptoms, you can make an appointment for the test yourself. You will find more information on the service in the notification. Now the Coronabot service has been updated with the feature to book an appointment on behalf of someone else. A parent can book an appointment for their dependant under 16 years of age. If you wish to make an appointment with somebody else, please contact the coronavirus counseling telephone of Vantaa.
All health center services available by appointment
Because of the coronavirus situation, you can conduct business at a health center only by appointment. The centralized service telephone number +358 (0)9 839 50 000 will no longer be in use.
New telephone numbers starting on 15 December 2020
Hakunila and Länsimäki Health Centers +358 (0)9 839 35928
Korso and Koivukylä Health Centers +358 (0)9 839 35923
Martinlaakso Health Center +358 (0)9 839 35924
Myyrmäki Health Center +358 (0)9 839 35925
Tikkurila Health Center +358 (0)9 839 35926
Conducting non-urgent business during the coronavirus epidemic
Tell about your symptoms on the Click your symptoms service. We will contact you within two business days.
- If you suspect a coronavirus infection and you only have light symptoms, you can make an appointment for taking a sample yourself through the Coronabot, or you can call the coronavirus counseling telephone, which is open from 8 am to 6 pm on weekdays and from 9 am to 4 pm on weekends on the number +358 (0)9 839 50070.
Service for the hearing impaired
For non-urgent matters (such as periodic check-ups, inquiries of medical results, medical reports, or renewal of a prescription), you can leave a callback request between 8 am and 12 noon at the telephone number of your own health center.
You can receive service in non-urgent matters from
Pharmacists (matters related to medication or renewal of prescriptions)
Public health nurses (Diabetes treated with tablets, astma, hypertension; or you want to make an appointment for memory testing, lifestyle guidance, or health screening of the unemployed)
Physical therapists (musculoskeletal disorders such as back, neck, knee, or shoulder pain),
Nurses and practical nurses in other matters (such as appointments for doctors and nurses, guidance and counseling)
Conducting urgent business during the coronavirus epidemic in other matters besides those related to coronavirus
Give us feedback on our renewed phone service
We have opened a new feedback channel, email@example.com, through which Vantaa residents can send feedback on as well as ideas for developing health centers’ renewed phone service.
Through the feedback channel, you can give feedback on, for example, the functioning of the phone menus or call-back request. This provides us with real-time feedback on, among other things, how the menus function. The feedback you give us makes it possible for us to make changes in our operations.
We will not personally respond to the feedback given, and the feedback channel is not suitable for giving feedback on care-related issues.
The Martinlaakso Health Center functions as a coronavirus health center
The Martinlaakso Health Center treats patients suffering from respiratory tract symptoms.
If you suspect a coronavirus infection, call +358 (0)9 839 50070 (8 am-6 pm on weekdays and 9 am-4 pm on weekends)
An assessment of your need for treatment will be made on the phone and if necessary, an appointment will be made with a physician.
You can also tell about your symptoms in the internet service and you will receive instructions on what to do.
The Martinlaakso Health Center treats patients suffering from respiratory tract symptoms on the fourth floor. The fifth and sixth floors of the Martinlaakso Health Center serve in other matters only through appointments.
Conducting other business at the health centers
You cannot make appointments through Maisa for nurses or public health nurses, family planning nurses, or to the children’s emergency physician. (You can make an appointment with a psychiatric nurse and pharmacist.)
Children’s emergency after business hours
Under-16-year-old residents of Vantaa who become ill suddenly will primarily be treated 8:00 am – 4:00 pm at their own health center, and after 4 pm at the common Emergency Room of the New Children’s Hospital.
Children’s and young people’s treatment on weekdays 8 am – 4 pm at their own health center.
HUSLAB serves on the basis of appointments as of March 30
Make an appointment online: HUSLAB or call 09 471 86800 (Mon-Fri: 7:30–15:30).
Come to the laboratory only shortly before your appointment.
If at all possible, come alone without anybody accompanying you.
Queue numbers are still applied to emergency care patients and returning of samples.
These changes are made in order to ensure your safety
Frequently asked questions about coronavirus
THL's page contains questions and answers about the novel coronavirus. We are monitoring the situation and updating our answers to these questions as and when needed.