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Vantaa Info, Tikkurila

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Tikkurila major regionCustomer support and assistanceInformation and administrative services
Vantaa Info in Tikkurila is a service point of the City of Vantaa. We offer general guidance related to the services of the City of Vantaa and our partners, as well as support for seeking out services. In addition to the service points, we provide guidance by phone, email and chat.

Our partners include Helsinki Region Transport HSL, the Digital and Population Data Services Agency, Kela, TE Services, the permit services of the Police of Finland, the Tax Administration and NetTicket.

The facili
…ties of Vantaa Info are used to hold various events, guidance sessions and exhibitions.

The facilities of Vantaa Info Tikkurila can be booked for evening and weekend use via the Timmi reservation system. In addition to the public facilities, you can reserve an exhibition wall for your use.

Tikkurila Vantaa Info's services and facilities

Take a closer look at Tikkurila Vantaa Info's services and products for sale. The services generally offered by Vantaa Info have been opened on the Vantaa Info summary page.

At Tikkurila Vantaa Info, we provide the following services:

  • The parking control customer service. At Tikkurila Vantaa Info centre, you can pay parking control fees, such as vehicle removal fees and parking tickets.  
  • Early childhood education customer service. We can help you enrol your children to early childhood education. If you can't fill our your application online, you can leave the paper application to us.
  • Basic education customer service. We can help you enrol your children at school and to sign them up for afternoon and club activities. You can also pick up your child’s student travel card at a Vantaa Info centre.
  • Urban Environment Department Customer Service. Vantaa Info provides general guidance on urban environment services. You can find up-to-date town plans at the Vantaa Info centre Tikkurila. You can also find them online.
  • Registry services. You can leave documents addressed to the City of Vantaa at Vantaa Info Tikkurila.

From Vantaa Info Tikkurila, you can obtain various products for sale as well as seasonal products that are listed in the Vantaa Info price list.

Services and products available only from Vantaa Info Tikkurila:

  • Different seasonal products: Vantaa City crab permit, Krämarö fishing permit and Vantaankoski and Tikkurilankoski fishing permits. Krokholmen sauna rental. You can pay the seasonal fee for Kuusijärvi's open swimming from Tikkurila's Vantaa info, and you can also redeem the keys to Kuusijärvi's heated locker room (Karhunpesä).
  • Koivukylä gym access code.
  • Golf tickets of the City of Vantaa to Hiekkaharju, Keimola and Nevas courses are on sale at Tikkurila's Vantaa Info every year. Tickets are paid for and received at Vantaa Info Tikkurila. Payment methods are card or cash. Everyone buys their own tickets. The player must have a golf green card.

The computers at Vantaa info Tikkurila can be used to to take care of brief, official matters. We also have a printer and a scanner. You can request copies of documents from the staff. 

Prints and copies cost EUR 0.40 per sheet. The print limit is 20 sheets. Prints and copies related to official matters (e.g. Kela, police, state and city forms) are free of charge. The prints are always black and white.

Tikkurilan Vantaa-infon tilat ovat värikkäät.

Various events, advice and exhibitions are held at Vantaa Info. Vantaa Info Tikkurila facilities can be booked for evening and weekend use. In addition to the public spaces, you can rent a Vantaa Info exhibition wall for your use.

Organising events during our opening hours is free of charge. Companies can organise events during our opening hours if the events are organised in cooperation with the City of Vantaa. Contact Vantaa Info and ask more about renting our premises.

In the evening and at weekends, we rent out our facilities for events and meetings. The maximum rent is EUR 30/hour. Our facilities can be booked online via the Timmi reservation system.

The following equipment is available for event organizers:

  •  seats: 40
  •  large touch screen and client computers
  •  microphones and audio playback apparatus
  •  kitchen

Exhibitions

In addition to the public spaces, you can rent a Vantaa Info exhibition wall for your use. In the exhibition space of Tikkurila's Vantaa Info, ten A0 sized vertical plexiglass boards are reserved for posters. The length of the exhibition wall is 11 meters.

The maximum rent for the exhibition wall is EUR 35/day. The partners of the City of Vantaa can book the exhibition wall free of charge. 

Ask more about the exhibition spaces and how to book them at vantaa-info@vantaa.fi.

Pricelist

Associations registered under the Associations Act can use the facilities for up to four hours free of charge.

Vantaa Info complies with the principles of use and payment for facilities managed by the Municipal Services. 

Multi-function room EUR 30/h (incl. VAT 24%) 
Exhibition room EUR 35/day (incl. VAT 24%) 

Vantaa Info's pricelist

Keywords

Vantaa-info
View unit on servicemap
Address

Ratatie 11, 2. floor
01300Vantaa
Finland

Postal address
Ratatie 11, 01300 Vantaa
Phone
+358 9 839 11
Call charge info
local network charge/mobile call charge
Email
vantaa-info@vantaa.fi
Opening hours

Valid for the time being:
- Mon-Wed 8.45-16.30
- Thu 12.00-17.00
- Fri 7.45-15.30
- Sat-Sun - Closed

Opening hours

Please note that distribution of queueing numbers ends 15 minutes before closing.

Events and exhibitions at Vantaa Info Tikkurila

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Services

Digital support
Tourist information
Vantaa Info
Vantaa multilingual guidance

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.

In the facility

  • The customer service point is located on floor 2.
  • For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has a portable induction loop.
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Info

Vantaa Info offers general service counseling related to the City of Vantaa. Vantaa Info's service points are located in Korso, Myyrmäki and Tikkurila.

Tel. +358 9 83911 

The registry
P.O. Box 1100
01030 Vantaan kaupunki

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