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Urban Environment Department Customer Service

Tags

Customer support and assistanceHousingAnimalsMaps and geospatial dataUrban planningTransportConstructionInformation and administrative servicesPremisesEnvironment and nature
Vantaa Info provides general guidance on urban environment matters. At the Vantaa Info near you, you can find the local detailed plans currently on display. The plans are displayed for a specific period of time. The plans are also available online.

The Urban Environment Department's customer service gives advice on matters such as locations of underground lines and city surveying, building permits, various street area permits, buildings and maps, and matters related to local detailed plans.

Housing and environment

Housing
Animals
Urban planning
Traffic and transport
Permits and announcements
Construction and plots
Environment and nature

Keywords

StreetsParksCity buildsEnvironmentLand lotParking
View unit on servicemap
Address

Ratatie 11, 2. floor
01300Vantaa
Finland

Postal address
Ratatie 11, 01300 Vantaa
Phone
+358 9 8392 2242
Call charge info
local network charge/mobile call charge
Email
vantaa-info@vantaa.fi
Opening hours

Vantaa Infos service hours

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Services

Local detailed plan
Cadastral procedure
Master plan
Street maintenance

The route to the main entrance

  • The 2 accessible parking spaces are located in a canopy over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
  • The route to the entrance is narrow and illuminated.
  • The route has a steep ramp over 6 m long without an intermediate landing, with handrails on both sides.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
  • The entrance has thresholds over 2 cm high.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.
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Info

Vantaa Info offers general service counseling related to the City of Vantaa. Vantaa Info's service points are located in Korso, Myyrmäki and Tikkurila.

Tel. +358 9 83911 

More information about Vantaa info and service times

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