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Invoicing

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Finance and procurementsResidentsFamilies with childrenEntrepreneursSeniorsDisabled peopleAssociationsYoung peopleImmigrants
Invoicing is handled by the Invoicing Services of the Financial Services.

Customer Service - on weekdays from 09:00 to 11:30 am at 09 8392 2004 or by email: myyntilaskut@vantaa.fi.

The services we provide include due date deferrals, payment schedules, changes in names and addresses as well as amendments of electronic invoice data.

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City as biller

The City of Vantaa recommends that its customers use electronic invoices, that is, e-invoices. The majority of invoices sent by the City of Vantaa and its corporations can already be received in a paperless format; businesses are sent e-invoices and consumer customers are sent e-invoices to their own online bank. Customer who cannot yet receive e-invoices are sent paper invoices. When you pay an invoice, be sure to use the reference on the bill, so that the payment is targeted to the right invoice.

The City of Vantaa can deliver in electronic form

  • different departments’ invoices through general invoicing
  • health centers’ invoices
  • Adult Education Institute’s invoices
  • Housing Services’, Services for the Mentally Disabled's and Services for the Disabled’s invoices
  • Home Care for Families with Children's invoices
  • child day-care invoices
  • Child Foster and Residential Care's invoices
  • Outpatient Services for the Elderly's, Nursing Home Services’ and Hospital Services’ invoices
  • schools’ and day-care centers’ exercise-premises invoices
  • Vantaa Art School's and Vantaa Music Institute’s invoices
  • matriculation examination invoices
  • Vantaa Sports Services’ invoices
  • Keski-Uusimaa Rescue Department’s general invoices (no patient transportation invoices) and
  • City of Vantaa Oral Health Corporation’s invoices.

A paper invoice sent to consumer customers has all the data required for making an e-invoicing agreement with their online bank, if they can, in the future, receive the invoice directly to their online bank. Instructions for adopting an e-invoice is available in your own online bank and the bank's customer service.

  • Aktia
  • Danske Bank
  • Handelsbanken
  • Nordea
  • Oma Säästöpankki
  • OP
  • POP Pankki
  • S-Pankki
  • Säästöpankki
  • Ålandsbanken

The City of Vantaa sends e-invoices to businesses that have notified the city of their willingness to receive them. You can email the notification to: myyntilaskut(at)vantaa.fi. Contact the same email address if you need more information about the City of Vantaa’s invoicing.

Vantaa's e-invoices are forwarded by

Telia Finland Oyj/CGI, operator ID: 003703575029

Inquiries about invoices

Vantaan kaupunki / Talouspalvelut
Laskutuspalvelu
PL 315
01301 Vantaa
tel: 09 839 22004
myyntilaskut(at)vantaa.fi

According to the City of Vantaa’s invoicing and collection instructions, the term of payment of invoices is 14 days from the date of the invoice + three banking days.

The City of Vantaa has an agreement on collection services with Intrum Justitia Oy. Based on the agreement, Intrum Justitia Oy is responsible for payment reminders regarding the City of Vantaa's due receivables as well as for further collection measures. €0,95 will be charged for a reminder.

City as the invoice recipient

The invoices shall primarily be sent as electronic invoices.

Billing information / e-invoicing

City of Vantaa's business ID: 0124610 - 9

EDI IDs

City of Vantaa, 003701246109
City of Vantaa, Keski-Uudenmaa Rescue Department, 0037012461091211
City of Vantaa, Oral Health Care, 0037012461091213

Forwarder of e-invoices

Online-invoice operator: Telia Finland Oyj/CGI
Operator ID: 003703575029

Invoices are created and delivered through the online supplier portal, if the sender of the invoice does not use a billing system. The supplier portal requires registration.

When you want to register for the portal, contact the email address: ostolaskut (at) vantaa.fi.

We recommend that you familiarize yourself with the supplier portal’s instruction manual, when you log in for the first time.

All invoices shall have the name of the subscriber, delivery address of the item of merchandise or service, as well as the reference number supplied by the subscriber.

Keywords

BillingCustomer payments
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Vantaa Info offers general service counseling related to the City of Vantaa. Vantaa Info's service points are located in Korso, Myyrmäki and Tikkurila.

Tel. +358 9 83911 

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