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Registry

The registry is responsible for recording matters related to administrative decision-making and incoming documents and provides information about the handling stages of matters.

Introduction

Democracy & Inclusion
The City of Vantaa Registry keeps up a register of issues under handling by the city so that the progress of their handling can be monitored. The registry enters initiated matters into the register, records incoming documents, and forwards matters to departments for preparation. You can ask the registry about the state of handling the matter as well as the name of the person processing it.

You can also ask for documents through the registry. Make a written information request and mail or email …it to the registry. The registry itself will not deliver the requested documents to the client but forwards the request to the appropriate department.

You can send documents to the registry via secure contact form, email or post. Please send sensitive or confidential material primarily through the secure contact form.

Contacting channels of the City of Vantaa Registry

Email: kirjaamo@vantaa.fi

Mailing address: Kirjaamo, PL 1100, 01030 Vantaan kaupunki

Vantaa-Info phone number: 09 83911

The instructions for secure contact can be found at the bottom of the page.

 

You can also personally leave documents at Vantaa-Infos in Tikkurila, Myyrmäki, and Korso.

Vantaa-Info will answer the registry’s customer service phone — tel. 09 83911 — that gives general counseling about matters related to the city.

When sending an email, please make sure that you receive a confirmation of receipt in response to your message. The registry’s email sends an automatic confirmation of receipt to messages sent to the registry. If you do not receive a confirmation of receipt, make sure that your email went through by calling. The sender is always responsible for the delivery of any electronic messages they send (Section 8 of the Act on Electronic Services and Communication in the Public Sector).

You can also learn more about the Vantaa City Archive, which is responsible for the long-term storage and archiving of documents.

If you wish to leave feedback or praise, use the online feedback channel at: https://www.vantaa.fi/en/feedback.

In issues related to social services and health care, please contact the registry of the Vantaa and Kerava wellbeing services county.

Secure contact with the City of Vantaa Registry

The city needs your personal data in order to process your matter. You can find more information about the use of personal data in the information document (in Finnish).

Secure contact with the City of Vantaa Registry Filling out the form requires strong identification using your personal bank identifiers or mobile certificate.

Units

Service has 3 units in total