Vantaa Mediation Office

The route to the main entrance

• The 2 accessible parking spaces are located outdoors under 10 meters from the entrance. The width of the parking spaces is at least 3.6 meters.
• The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
• The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

• The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
• The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.

In the facility

• The customer service point is located on floor 2.
• Asiointipisteessä on käytössä vahtimestarin palvelut, joka opastaa ja auttaa tarvittaessa.
  
  Odotustilassa on istuimia.
  
  Tilaan tullaa aina sovitusti, joten täällä on aina apua saatavissa. SV: I servicepunktens lobby finns vaktmästartjänster där man vid behov får handledning och hjälp. I servicepunktens väntrum finns inget könummersystem. I väntrummet finns stolar.
• For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The doors in the customer service point stand out clearly.
• The waiting room of the customer service point has no queue number system. The waiting room has chairs.
• The customer service point has an accessible toilet on the same floor.